CCTV fault finding and repairs
CCTV Repairs in Kent
Get help with a CCTV system that has stopped working properly.
- 12 years establishedWorking across Kent since 2014
- Fully insuredPublic liability cover on every job
- 24-hour responseWe reply to every enquiry within a day
- Free, no-obligation estimatesProperty-specific quotes, not a fixed package
Get your CCTV working properly again
A CCTV fault can leave an important area unmonitored without you immediately noticing. Common problems include blank camera feeds, intermittent pictures, poor night images, recorders that stop saving footage, damaged cables, power faults and remote viewing that no longer connects. We provide CCTV fault finding and repair services across Kent.
Our first aim is to identify where the fault actually sits. A failed camera does not always mean the camera itself is the problem, and replacing equipment unnecessarily can increase the cost. We inspect the relevant parts of the system and explain whether repair, adjustment or replacement is the sensible option.
Common CCTV faults we investigate
CCTV systems rely on cameras, cabling, power, recording equipment, storage and sometimes network connections working together. A fault in one part can affect the whole system. Structured fault finding helps narrow the problem down before parts are replaced.
Camera not showing a picture
A blank feed may be caused by the camera, power supply, connector, cable or recorder input. We can test the likely points of failure and identify the most practical repair.
Poor or blurry footage
Dirty lenses, focus issues, deteriorating equipment, unsuitable positioning or lighting can reduce picture quality. We assess the cause before recommending changes.
Night-vision problems
Infrared reflection, failed illumination, nearby surfaces or unsuitable positioning can make night footage washed out or unusable. Adjusting the installation may solve the problem without replacing the entire system.
Recording faults
A CCTV system may display live pictures but fail to retain footage correctly. Recorder settings, storage drives and other hardware can all contribute to recording problems.
Damaged cables and connectors
Weather, building work, accidental damage and ageing connections can interrupt video or power. Where accessible, affected cable runs and terminations can be tested.
Remote viewing issues
Changes to routers, internet services, apps or network settings can stop remote access even when local recording still works. We can investigate compatible systems and their connection settings.
Typical CCTV repair costs
| Service | Estimated Cost | Average |
|---|---|---|
| CCTV fault-finding visit | £90–£180 | Around £130 |
| Camera replacement | £140–£350 | Around £240 |
| Cable or connector repair | £100–£300 | Around £180 |
| Recorder or storage repair | £180–£650 | Around £350 |
Guide prices vary according to the fault, equipment compatibility, access and replacement parts. An inspection is often needed before the full repair cost can be confirmed.
Why Choose Us for CCTV Repairs?
Fault finding before replacement
We try to identify the cause before recommending new hardware.
Existing systems considered
Where practical, we can work with serviceable existing equipment rather than assuming everything needs replacing.
Clear repair options
We explain whether repair, upgrade or replacement is likely to make the most sense.
Kent-wide service
We attend domestic and commercial CCTV faults across our Kent service area.
Contact Us Today for a Free Estimate
Tell us what your CCTV system is doing and which parts are affected.
Get a Free EstimateCall 01622 534 669
Free — no obligations
How CCTV repairs work
Describe the fault
Tell us what the system is doing, when the problem began and which cameras or functions are affected.
Inspect the system
We assess the relevant cameras, recorder, connections, power and cabling.
Identify the cause
Testing helps separate equipment faults from connection, installation or configuration problems.
Explain the options
We outline the repair or replacement work that is appropriate for the fault found.
Test the repair
After work is completed, the affected functions are checked again to confirm normal operation.
CCTV Repairs — common questions
One camera has stopped working. Do I need a whole new system?
Usually not. A single failed camera does not mean the recorder or the cabling is finished. We find out what is actually at fault first — quite often it is a connection or the camera alone.
Can you repair a system someone else installed?
Yes, and it is a large part of what we do. We do not need to have fitted it originally to diagnose it.
Why have my images got worse over time?
Common causes are a dirty or hazed lens, a camera knocked out of alignment, water ingress, failing infrared illumination, or a recorder set to a lower quality than it once was. All are worth checking before replacing anything.
My recorder is not recording. What now?
Often a drive that has failed or filled, or a schedule and motion setting that has changed. Call 01622 534 669 and describe what the recorder is showing — it usually narrows it down quickly.
See all FAQs or call 01622 534 669.