
CCTV fault finding and repairs
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A CCTV fault can leave an important area unmonitored without you immediately noticing. Common problems include blank camera feeds, intermittent pictures, poor night images, recorders that stop saving footage, damaged cables, power faults and remote viewing that no longer connects. We provide CCTV fault finding and repair services across Kent.
Our first aim is to identify where the fault actually sits. A failed camera does not always mean the camera itself is the problem, and replacing equipment unnecessarily can increase the cost. We inspect the relevant parts of the system and explain whether repair, adjustment or replacement is the sensible option.

CCTV systems rely on cameras, cabling, power, recording equipment, storage and sometimes network connections working together. A fault in one part can affect the whole system. Structured fault finding helps narrow the problem down before parts are replaced.
A blank feed may be caused by the camera, power supply, connector, cable or recorder input. We can test the likely points of failure and identify the most practical repair.
Dirty lenses, focus issues, deteriorating equipment, unsuitable positioning or lighting can reduce picture quality. We assess the cause before recommending changes.
Infrared reflection, failed illumination, nearby surfaces or unsuitable positioning can make night footage washed out or unusable. Adjusting the installation may solve the problem without replacing the entire system.
A CCTV system may display live pictures but fail to retain footage correctly. Recorder settings, storage drives and other hardware can all contribute to recording problems.
Weather, building work, accidental damage and ageing connections can interrupt video or power. Where accessible, affected cable runs and terminations can be tested.
Changes to routers, internet services, apps or network settings can stop remote access even when local recording still works. We can investigate compatible systems and their connection settings.
| Service | Estimated Cost | Average |
|---|---|---|
| CCTV fault-finding visit | £90–£180 | Around £130 |
| Camera replacement | £140–£350 | Around £240 |
| Cable or connector repair | £100–£300 | Around £180 |
| Recorder or storage repair | £180–£650 | Around £350 |
Guide prices vary according to the fault, equipment compatibility, access and replacement parts. An inspection is often needed before the full repair cost can be confirmed.

We try to identify the cause before recommending new hardware.
Where practical, we can work with serviceable existing equipment rather than assuming everything needs replacing.
We explain whether repair, upgrade or replacement is likely to make the most sense.
We attend domestic and commercial CCTV faults across our Kent service area.
Tell us what your CCTV system is doing and which parts are affected. [CTA:book]
Free — no obligations

Tell us what the system is doing, when the problem began and which cameras or functions are affected.
We assess the relevant cameras, recorder, connections, power and cabling.
Testing helps separate equipment faults from connection, installation or configuration problems.
We outline the repair or replacement work that is appropriate for the fault found.
After work is completed, the affected functions are checked again to confirm normal operation.